Code of Ethics
We continually strive to meet the diverse requests of our customers. The safety of our customers is a priority when using our products and as such we provide continual education and customer support free of charge.
Sentek Ltd , the manufacturer of Electrochemical Sensors for the analysis of water, seeks at all times to actively minimise environmental impact as much as possible.
Our staff are valued for their individualism, unique attributes and aptitude. It is our standard to employ, train and wholly support individuals in all professional capacities .
“Sentek Ltd’ will earn full Customer Satisfaction in the performance of Company Product and Service, whilst adhering to deals made with Customers and to respect business confidentiality entrusted in the Company
Our activities will allow us to maintain, and to carry on improving, the financial position of the company
We regularly measure Customer Satisfaction and undertake improvement actions by applying the following Quality Management Principles:
- Understand Customer’s needs & requirements which should always be met or exceeded
- Establish unity of purpose and direction in running of the company
- Provide product and services that are consistently and reliably in compliance with customer, company, regulatory and legal requirements.
- Nurture, through training, communication and teamwork, every employee to contribute to continuous improvement within the business
- Our quality management system, ISO9001;2008 provides the framework for ensuring we deliver on our quality objectives